BJ's Wholesale in Fairfax, VA Open now

Reviews about BJ's Wholesale

• ★ ★ ★ ★ ★

  July 15, 2020, by Mary Kish
  Considering how the BJ staff members saved me from my fate, I believe BJ's customer service is stupendous! The special senior bus that brought us to the shopping center neglected to put my purchases on the bus which is the standard practice. My basketful of groceries was left on the sidewalk. A diligent employee brought the basket back into the store. When I called to ask whether they had seen the basket, they made sure I could list many items and then put the basket in a safe place until I could locate a volunteer to drive me from Herndon, VA to BJ's. I presented my receipt and they immediately located the basketful of groceries in tact. Every item was still in the basket. The store Manager, Durelle, and two other particular employees, Toni and Marshra were especially diligent when they held my groceries "until" I could locate a volunteer to drive me there. Thank you "all". . . The thought that someone could have taken the groceries home was foremost on my mind. So when I encountered such kindness at BJ's, I felt compelled to broadcast this tremendous series events. Everyone should shop at BJ's store in Fairfax, VA! Truly, sooo grateful. . .
• ★ ★ ★ ★ ☆

  June 16, 2020, by Roland Bradley
  Always easy to shop here. Parking even during the holiday season is easy here. Selection of goods are OK for this location. Service personnel are helpful.