Janie and Jack in Fairfax, VA Closed now

Reviews about Janie and Jack

• ★ ☆ ☆ ☆ ☆

  November 28, 2019, by tatyana brown
  Just went in here the other day to shop of course, intended on buying things for my children. There was two lady's at the register, a young girl and an older lady. Nobody ever greeted me but I still continued to look around. The young girl was checking out a lady at the register while the older lady was just standing there beside of her no doing anything. As I'm looking I was unsure of the price and sale that was going on so I had a question. I said "excuse me" two times being only like 4 feet away from the older lady and both times she ignored me. Then another customer walks in and immediately the older woman goes up to her and greets her, asking her if she needs any help, and was just so enthusiastic WITH HER. I'm still standing there feeling invisible at this point and watching this take place in disbelief. The older lady walks right past my face going to the back of the store and so I said "EXCUSE ME!" again so perhaps she would acknowledge me this time... she then turns around and looks at me and just stares at my face like she was agistated and just wanted me to hurry and say what I had to say. Body language is everything. Working in customer service she's well aware of that I'm sure. I asked her about the sale and she was like "the price is already marked on the tag" and turned and continues to walk to the back. Don't know if I was made to feel invisible because of my skin color but I don't see any other difference with me and the customer she was so enthusiastic with. Questioning why I was treated this way. She was extremely rude. I put the clothes down that I was going to buy (they were cute so kind of disappointed) but I wasn't going to give anyone my business that made me feel the way she did. It's very upsetting.